Coupang
벤더사소통및상품정보관리자(계약직)
“벤더사 소통 및 상품 정보 관리자 (계약직) at Coupang. Skills: Vendor communication, Product information management, Customer complaint handling. Respond to vendor inquiries and verify product information. Handle customer complaints regarding false/exaggerated advertising”
Industry & Context.
Problem-solving skills; Situation judgment skills
3 months contract, Potential for contract extension and full-time conversion, On-site training for approximately 3 weeks after joining, Potential for remote work after training completion
What They're Looking For.
Must Have
Communication skills, Problem-solving skills, Situation judgment skills, Customer service experience via phone and email, Proficiency in basic office software (Excel, Word)
Nice to Have
Experience in e-commerce or open market similar departments
What You'll Do.
Respond to vendor inquiries and verify product information
Handle customer complaints regarding false/exaggerated advertising
Respond to customer inquiries about product certifications and safety
Resolve customer inconveniences through communication with vendors and internal departments
How You'll Work.
Team & Collaboration
Collaborate with internal departments for product information updates; Communicate with vendors to resolve issues; Coordinate with internal product registration team
Communication Scope
Excellent communication skills; Communication with vendors; Communication with internal departments; Customer communication
Applying for this 벤더사 소통 및 상품 정보 관리자 (계약직) role?
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