Amazon Japan G. K.
Fulfillment Operations Management, Fulfillment Center, transportation and logistics
入荷輸送管理オペレーター
“入荷輸送管理オペレーター at Amazon Japan G. K.. Skills: Inbound logistics, Operations support, Process management. Handle external user inquiries. Understand user requests”
What You'll Achieve.
Improve customer experience; Improve seller experience; Maintain operational quality; Improve operational quality
Industry & Context.
Troubleshooting inbound issues
Shift work, Office relocation
What They're Looking For.
Must Have
1+ year work experience, Business-level Japanese, Basic Office PC skills, Microsoft Excel skills, Shift work availability
Nice to Have
Business improvement experience, Project involvement experience, Database experience, Basic English writing skills, Willingness to work in inclusive culture
What You'll Do.
Handle external user inquiries
Understand user requests
Provide optimal support
Coordinate with stakeholders
Coordinate with internal parties
Update manuals and rules
Support Amazon warehouse launch/close
Announce to deliverers
Support system implementation
Handle inbound issues
Escalate to relevant departments
How You'll Work.
Team & Collaboration
Internal stakeholders; Cross-functional teams
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