Amazon Japan G. K.

E-Commerce

運行管理スペシャリスト(輸送オペレーションセンター担当)

$7500–10500k ~AI est. Tokyo, Japan FULL TIME
The Brief

“運行管理スペシャリスト(輸送オペレーションセンター担当) at Amazon Japan G. K.. Skills: Transportation operations, Data analysis, Quality improvement. Improve and stabilize transportation quality. Improve carrier partner engagement”

What You'll Achieve.

Improve transportation quality; Stabilize transportation quality; Improve carrier engagement; Build long-term trust

Industry & Context.

E Commerce
Problems you'll solve

Data analysis; Root cause analysis

Eligibility Requirements

Shift work

What They're Looking For.

Must Have

3+ years professional experience, Basic MS Excel skills, Business-level Japanese communication

Nice to Have

Team management experience, Operations management experience, Project management experience

What You'll Do.

Improve and stabilize transportation quality

Improve carrier partner engagement

Evaluate and improve response quality

Promote understanding of operational rules

Build long-term trust relationships

Utilize advanced data analysis methods

Plan and execute preventative measures

Propose improvements based on analysis

Measure effectiveness of improvements

Report findings and present at reviews

Guide and develop team members

Manage daily/weekly progress

Lead key quality improvement projects

Build effective collaboration with departments

Manage project progress

Optimize and standardize existing processes

Establish and deploy best practices

Build efficient operational structures

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Internal and external stakeholders

Communication Scope

Business communication; Reporting; Presentations

Process & Methodology

Project management, Risk management

Free ATS check

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